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  2. Portal Login Issues & General Support

I’m not able to successfully complete the multi-factor authentication needed to access my account

The text message to verify my login was never sent or didn’t work, I can’t find the code within the authenticator application I selected, and/or I do not know my security code.

If you're having issues with your multi-factor authentication (MFA), our customer service team will need to reset your verification process.

Please submit a support ticket using our contact form.